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In this era, businesses are increasingly dependent on IT for mission critical applications to achieve business goals. Customers want to ensure that IT is managed effectively and efficiently. IT is made up of different technology elements and it is extremely crucial to identify a partner who can manage complex IT environment seamlessly. Customers are also looking to lower operation costs, increase use of automation, use best of breed tools and processes, provide high application availability and manage service levels.

Industry trend shows that most customers have issues related to data growth, system performance and scalability, effective utilization of resources, energy consumption, tracking and handling of assets, migration to new environment and network bottleneck etc..
Tejasco has an array of offerings precisely to help you overcome these challenges through Managed Services. Our Application and Infrastructure managed services are designed to help you reduce IT infrastructure & operational costs, achieve higher service and performance levels and manage IT infrastructure efficiently and effectively.

Application Managed Service

Implementing and managing applications in-house is a challenge in today’s business environment of limited operating budgets, down-sized workforce and increased business demands. Companies need to choose the most financially viable solution to manage their IT.

Tejasco Application Managed Services help organizations achieve better results by taking a strategic, flexible, and people approach to managing the complexity of your application portfolio. Tejasco real-time insight and intelligence enables IT to see across the entire portfolio, spotting many potential issues well before the end users do, thus improving the availability of applications to make end users more productive.

Tejasco application managed services can help your business quickly adapt to the changing market and increase productivity and performance.

Infrastructure Managed Services

Our infrastructure services help enterprises design, build, run, and manage their IT infrastructure services in an agile manner that allows for better integration with existing operations at optimal cost structures costs.

Tejasco’s rich experience in managing hybrid infrastructure environments and application services enables us to deliver best-in-class IT platforms, to run and deliver a quality experience to multiple users in the eco-systems of businesses.

Some of the specific areas of service are:

  • IT Service Desk
  • Network Operation Center (NOC)
  • Managed Network Services
  • Managed Enterprise Security
  • Data center managed services

When you engage with our Managed Service you get:

Dedicated Service Delivery Manager - Your single point of contact for all services issues and escalations

Project Governance - Regular performance reviews, escalation management, and forward planning

Reporting - Health checks, trending and daily, weekly, and monthly operations checks

Service management - Standard processes to handle issues, problems, and changes

SLA management  - Delivery bounded and governed by agreed service levels